Satisfaction Survey

NAVIGATION




CONTACT US


735 Broadway

Sonoma, CA 95476

Tel: (707) 938-4546

Fax: (707) 938-2293

E-mail:

office@altimiravet.com

Your feedback matters to us!


Please fill out this survey, and receive a $10.00 credit on your account at the hospital.



IMPORTANCE

1. Not Important
2. Somewhat Important
3. Neither important nor unimportant
4. Very Important
5. Extremely Important		 OUR PERFORMANCE

1. Failed
2. Needs Improvement
3. Adequate
4. Above Average
5. Excellent


Importance Our Performance
1
2
3
4
5
1
2
3
4
5
Office staff was polite
The doctor was on time
My pets were treated kindly
The doctor was considerate of my financial situation
The doctor was professional
The doctor was helpful
I believe that I was charged a fair price
If applicable, I understand the home care instructions provided
The facility is clean
The doctor explained treatment options so I could understand them
The doctor took ample time to answer my questions